In What Situation Can I Claim The Refund?
Every DumpsPlanet.com user is entitled to a full refund if he/she fails the corresponding exam on the first attempt in 30 days after the purchase of our product, and Product Exchange is guaranteed in 150 days after the purchase.
Notice: “DumpsPlanet Don’t give any Refund Policy for Mega Packs” (Discounted Persons)
Notice: Those candidates are not eligible for the refund claim who purchased exam pdf files through deals or discounts like ( Deal of The Day!)
Notice: The money-back-guarantee is not applicable in the following situations:
1. One fails the exam within (Two weeks) after the purchase. Although our Questions & Answers are complete enough for you to understand all the knowledge points, less than “Two weeks” is too short a time to learn it well.
(Except the purchase date and test date)
2. Corresponding exams only. We only ensure refunds for those who buy our product yet fail the corresponding exams in 30 days.
3. Wrong purchase. In case you have downloaded and installed the incorrect product, DumpsPlanet will not entertain any claims.
4. In the case of Free exams. (No matter failure or wrong choice)
5. Orders out of date. (One year after the purchase date)
6. Products on sale. (If you purchased the Products that are sold at a reduced price; or are given for free)
7. Different people. (Candidate’s name is different from payer’s name)
8. Pre-Order exam. (Is available for pre-order only)
9. Guarantee Policy does not apply to Avaya, Amazon, IIBA, RedHat, VMware, (ISC)2, ISACA, PaloAlto Networks, EMC, Fortinet, F5, Google, Scrum, HP, IBM, PMI, Oracle, Riverbed, SAP and GIAC exams as these Vendors change these exams frequently. Even though we offer real exam questions for these exams we cannot guarantee these dumps are valid for every day.
(DumpsPlanet.com would like to offer other 2 free exams for those who failed these exams. )
10. The Guarantee Policy does not apply to RHCSA, RHCE, CCIE Lab, and OCM Lab exams as these are hands-on lab exams.
11. If any third party offers you free exam dumps or discounted exam dumps. These conditions will not apply on our site, Our site will not give you any refund.
(We offer actual lab questions but you need to understand and master it.)
How to Claim a Refund or Exchange?
If one wants to claim a Refund/Exchange, our “Payment Refund Procedure” is quite simple and we will require the following information from you:
1. Send us a scanned copy of the “enrollment slip” for the certification exam i.e. we need to know when you registered for the exam.
2. Send us a Scanned copy of your Result/Score Report in PDF format.
For refunds, you need to send all required information within 2 days after the test to [email protected]
It will be a repayment of the funds or you will be advised to procure a new product that may help you to pass your exam. Be patient, we will deal with it in 7 days after your submission.
Those who do not want to exercise the right of claiming the refund and want to exchange it for another training product have a special offer. DumpsPlanet would like to Offer Two Free Exam Dumps as compensation including the original Purchase.
If other cases that are not on the list appear, DumpspPlanet.com Reserves Final Interpretation Rights.
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